The comprehensive search will provide the level of risk we will face during the application process. If the search reveals that your application will be high-risk, you can choose to have a free re-branding session or request a refund for the amount you paid for your trademark package, minus the search fee ($500).

Office Actions can be substantive or non-substantive in nature. Substantive office actions are issued when the Examining Attorney does not think your application should be approved based on legal grounds. A common example here includes a refusal based on a likelihood of confusion with another previously applied for or registered trademark. Another common example is when the Examining Attorney thinks your trademark is merely descriptive and not entitled to trademark protection. A substantive office action requires you to present a detailed legal argument stating why your mark should be allowed to register.

Non-substantive office actions are typically less complicated such as the need to provide some additional information on your application or for clarification purposes. 

Yes.  You may pay for your trademark package in full.  Or you may choose a 30 or 60 day payment plan.  However, your application process will not begin until all fees are paid in full.